Legal

Privacy Policy

How Cohezo Health collects, uses, and protects your information.

Overview

Cohezo Health is committed to safeguarding the privacy of everyone who uses our app and website. This policy describes what personal information we gather, how it is used, processed, and protected, how long it is stored, when it may be shared, and what rights you have over your own data.

Consent

Please take a moment to read this policy before sharing any information with us. By accessing or using the App, you consent to the collection, use, storage, processing, and disclosure of your information as described here. This policy applies to all users of the App.

Collection of Personal Information

Personal information includes any data that identifies you, or could reasonably be used to identify you, whether you share it with us directly or we obtain it from a third party. We may also collect non-personal usage data to help us understand how the App is used.

We request permission to read and write files on external storage so that you can upload and save your medical records — you remain in control of what you choose to share. Camera and image access is used only for profile photos and medical record uploads, and we only access files you explicitly choose to upload.

Use of Personal Information

We use your personal information to:

  • Provide and improve the services offered through the App
  • Securely manage your medical records
  • Facilitate teleconsultations with doctors
  • Send appointment reminders and notifications
  • Comply with applicable legal obligations

Disclosure of Personal Information

We may disclose information to service providers who help us operate the App, all of whom are bound by confidentiality agreements, as well as where required to meet legal obligations or to protect the safety of our users.

We will not sell or rent your personal information to third parties for marketing purposes.

Security

We implement technical and organizational measures designed to protect your information. All data is encrypted both during transmission and at rest. That said, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies

The App may use cookies to enhance your experience. You can control or disable cookies at any time through your browser settings.

Your Rights

You may access, update, correct, or request deletion of your personal information at any time by contacting us at the email below. We aim to respond to all requests within a reasonable timeframe.

Opting Out

You can unsubscribe from promotional communications at any time by following the instructions in those emails or by contacting us directly. Please note that you will continue to receive account-related and transactional emails.

Changes to This Policy

We may update this policy from time to time. Continued use of the App after a change is posted indicates that you accept the revised policy.

Contact Us

If you have any questions or concerns about this policy or how your information is handled, please reach out to us.

Email us at communications@cohezohealth.in